FAQ

WHAT DO YOU CARRY?

At Children's Orchard we carry children's clothing sizes 0-14, shoes, accessories, toys, and equipment.

WHERE DOES YOUR PRODUCTS COME FROM?

Our customers bring their gently used and like new items to sell to us at Children's Orchard store locations in your area. We pay on the spot for items in good condition and in-style. For more information please visit our sell page.

HOW AND WHEN WILL MY ITEMS BE SHIPPED?

We provide free shipping nationwide on all orders $100 and over ($7.99 Flat rate for other orders).

All items are shipped via US postal and you will receive a tracking number after we have shipped your order. We will do our best to fulfill orders within 1-2 business days. Shipping times will vary. Please note we do not ship international.

We also offer in-store pickup. You can choose this option at checkout under shipping/pickup methods.

The items will be ready for pickup picked up at any time during our normal business hours at the location listed for each product (NOTE: You will receive an email once they have been processed and are ready to be picked up).

HOW DO I TRACK MY ORDER?

After you place an order you will receive a confirmation e-mail. The e-mail will contain a link to your order tracking page. If you are unable to track your order using the process above please contact us.

WHAT PAYMENT FORMATS ARE AVAILABLE?

We accept most major credit cards including Apple Pay & Google Pay.

WHAT KIND OF ITEMS DO YOU BUY?

We buy children's clothing 0-14, accessories, shoes, toys, and equipment. We are looking for items that are in great condition and are current styles.  

CAN I SEND MY ITEM IN THE MAIL TO SELL THEM?

No, at this time all selling takes place at the Children's Orchard location near you!

WHEN DO I GET PAID FOR MY ITEMS?

You will be paid CASH On-the-Spot for any items that we are able to purchase!

HOW SHOULD I BRING MY ITEMS IN?

We ask that you limit items to 2 freshly laundered shopping bags at this time. All items should be in good condition and free from any stains, fading, holes, broken zippers, missing buttons, etc.

WHEN DO YOU ACCEPT BUYS?

We accept buys every day up until one hour prior to the store closing.

HOW DO YOU DETERMINE HOW MUCH YOU WILL PAY ME FOR MY ITEMS?

We price all of the items that we purchase using our computer matrix. Most of our items are priced at about 1/3 to 1/2 of the original retail price, and then we pay you approximately 1/3 to 1/2 of that.