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FAQ

WHAT DO YOU CARRY?

At Children's Orchard we carry children's clothing sizes newborn -14, shoes, accessories, toys, and equipment.

WHERE DO YOUR PRODUCTS COME FROM?

Our customers bring their gently used and like new items to sell to us at Children's Orchard store locations in your area. We pay on the spot for items in good condition and in-style. For more information please visit our sell page.

HOW AND WHEN WILL MY ITEMS BE SHIPPED?

We provide free shipping nationwide on all orders $50 and over ($5 Flat rate for orders $14.99 and under. $7.50 flat rate for orders $15 - $49.99).

All items are shipped via USPS/UPS and you will receive a tracking number after we have shipped your order. We will do our best to fulfill orders within 1-2 business days. Shipping times will vary. Please note we do not ship international.

We also offer in-store pickup. You can choose this option at checkout under shipping/pickup methods.

Once you receive notification that your items are ready to be picked up, you may do so anytime our store is open

HOW DO I TRACK MY ORDER?

After you place an order you will receive a confirmation e-mail or text. The confirmation will contain a link to your order tracking page. If you are unable to track your order using the process above please contact us.

WHAT PAYMENT METHODS ARE AVAILABLE?

We accept most major credit cards including Apple Pay & Google Pay.

WHAT KIND OF ITEMS DO YOU BUY?

We buy children's clothing from newborn to size 14, accessories, shoes, toys, and equipment. We are looking for items that are in great condition and are current styles.  

CAN I SEND MY ITEMS IN THE MAIL TO SELL THEM?

No, at this time all selling takes place at the Children's Orchard location near you!

WHEN DO I GET PAID FOR MY ITEMS?

You will be paid CASH On-the-Spot for any items that we are able to purchase!

HOW DO YOU DETERMINE HOW MUCH YOU WILL PAY ME FOR MY ITEMS?

We price all of the items that we purchase using our computer matrix. Most of our items are priced at about 1/3 to 1/2 of the original retail price, and then we pay you approximately 1/3 to 1/2 of that.

For more information please check out the SELL page